Privacy Policy
Effective Date: August 19, 2024
Urban Medical Centre (“we,” “us,” or “our”) is committed to protecting the privacy of our patients, website visitors, and users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://urbanclinic.ae and engage with our services.
Please read this Privacy Policy carefully. By using our website or services, you agree to the terms of this policy.
1. Information We Collect
a. Personal Information:
We may collect personal information that you provide to us directly, such as your name, email address, phone number, and other contact details when you:
– Book an appointment
– Contact us via email or phone
– Fill out forms on our website
– Subscribe to our newsletter
b. Non-Personal Information:
We may automatically collect non-personal information about your device, browsing actions, and patterns, including:
– IP address
– Browser type
– Operating system
– Referring website URLs
– Pages viewed on our website
– Date and time of visits
c. Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to enhance your experience on our website, analyze site traffic, and understand user preferences. You can adjust your browser settings to refuse cookies, but this may limit your ability to use some features of our website.
2. How We Use Your Information
We may use the information we collect for various purposes, including:
– To provide and manage our dental services
– To communicate with you about your appointments, inquiries, and services
– To send you promotional materials and updates (if you have opted in)
– To improve our website and services
– To ensure the security of our website
– To comply with legal obligations
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third parties, such as:
– Service providers who assist us in operating our website or providing services to you (e.g., payment processors, email services)
– Legal authorities or government agencies if required by law or in response to legal processes
– Affiliates or business partners in connection with services we provide jointly
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage method is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Rights and Choices
You have the right to:
– Access, correct, or delete your personal information
– Opt out of receiving marketing communications
– Restrict or object to the processing of your personal information
– Withdraw your consent at any time where we are relying on consent to process your personal information
To exercise these rights, please contact us at info@urbanclinic.ae
6. Links to Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to read the privacy policies of any linked websites you visit.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Urban Medical Centre, Office 307, 3rd Floor, Rose House Office Building, Street 25, Al Bada’a, Satwa, Dubai
Phone: +971 4884 3858
